Most Inbound readers are likely familiar with the basic terminology discussed here. We suggest passing this on to your new employees or to others new to the tour and travel industry as a resource tool. Every industry has its own terminology and bizarre acronyms and the tourism industry is no different.
The measure of accommodation stock at a defined destination. May be given by various different measures: Normally one year, the period for which accounts are drawn up Accreditation: A procedure to establish if a tourism business meets certain standards of management and operation.
A level of accreditation consisting of all core criteria as well as some of the advanced certification criteria. A form of tourism in natural areas that incorporates an element of risk, higher levels of physical exertion, and the need for specialised skills.
See also pre-formed group. Most frequently in travel anyone other than a principal, such as a retail travel agent, receiving agent, ticket agent, local operator or wholesaler usage uncommon in No.
Classes vary with types of compartments, seating comfort, and amenities, with variation between domestic and international flights, and denoted by a fare code on the ticket. Some of the categories are as follows: Reservations and payment will be required well in Terminologies in tourism industry of departure, with varying penalizes for cancellation; excursion: Not all airlines are ARC companies.
A form of package holiday where the majority of services offered at the destination are included in the price paid prior to departure e.
Of a minority of tourists: Enjoys high contact with locals. In essence, tourism activities or development that are viewed as non-traditional.
It is often defined in opposition to large-scale mass tourism to represent small-scale sustainable tourism developments. AP is the common abbreviation. See also room rates. An object; an item of material culture. Something of value that will provide future benefit or utility, can be used to generate revenue.
A full-time professional administrator who is employed by an association and is responsible for planning and promoting annual conventions and association meetings. A process to measure and verify the practices of a business. Since it can be related to investment, this statistic is frequently used as a measure of economic feasibility.
Process of comparing performance and activities among similar organizations either against an agreed standard or against those that are recognized as being among the best Benchmarks: Points of reference or comparison, which may include standards, critical success factors, indicators, metrics.
Operational standards considered the most effective and efficient means of achieving desired outcomes. The variety of life forms and genes they contain, and the ecosystems they form.
Biodiversity is usually considered at four levels; genetic diversity, species diversity, community diversity, and ecosystem diversity. In the travel industry, certain bonding programs are mandatory.
The ARC insists that travel agents be bonded to protect the airlines against defaults. Professional operators and agents buy bonds voluntarily to protect their clients. It states exactly what is being purchased, including options and must be signed as acknowledgment that the liability clause has been read and understood.
An organisation typified by formal processes, standardisation, hierarchic procedures, and written communication business plan: Travel for commercial rather than leisure purposes. Travel for a purpose and to a destination determined by a business, and where all costs are met by that business.
A process that seeks to ensure that their organisations operate at optimum capacity whilst maintaining customer satisfaction levels. The cost of long-term assets; such as computer equipment, vehicles and premises. Importantly these are bought to use over several years and not to resell.
The amount of visitor activity that a site or destination can sustain. Originally a term applied in ecology referring to the maximum number of animals of a given species that a particular habitat could support. In the context of tourism, it refers to the maximum number of tourists a destination can support.
It is administered by the National Tour Association.- For every 1 job created in the core tourism industry, around extra, or indirect jobs are created in the wider tourism-related economy.
- Tourism provides jobs for 1 out of every 12 workers in advanced and emerging economies.
Developments and challenges in the hospitality and tourism sector Issues paper for discussion at the Global Dialogue Forum for the Hotels, Catering, Tourism Sector (23–24 November ) Geneva, INTERNATIONAL LABOUR OFFICE GENEVA.
Tourism as a service industry can play a role in supporting sustainable economic growth. When developed in a responsible and strategic way, tourism can provide important service sector jobs whilst preserving (and, indeed, celebrating) natural resources, rather than depleting them.
Law for the Travel and Tourism Industry. Law for the Travel and Tourism Industry ZHU YING Introduction. Today, hospitality managers are required not only to understand the day to day operation of their operation but the legal aspect of hospitality management.
Buyers– in the tourism industry, a buyer is a tour operator. They ‘buy’ your product from you, whether it is admission tickets, hotel rooms or airline tickets.
Buyers can be small mom and pop tour companies, or international online travel agencies. Tourism/Hospitality/Restaurant industry FR-EN - French to English terminology and glossary files for professional translators.